Nature’s Sunshine Products Inc. of Spanish Fork, UT is announcing that it initiated a voluntarily recall of two AIVIA Whey Protein & Power Herbs meal replacement products because labels do not declare milk. Customers with a milk allergy or severe sensitivity to milk may experience a serious allergic reaction if they consume the affected product.
The AIVIA Whey Protein & Power Herbs products with the affected lot numbers and expiration dates were distributed between September 1, 2021, and July 20, 2022, throughout the United States via direct-to-consumer online sales and through independent distributors who sell product online or at independent health food stores.
July 22, 2022 - Nature’s Sunshine Products Inc. of Spanish Fork, UT is announcing that it initiated a voluntarily recall of two AIVIA Whey Protein & Power Herbs meal replacement products because labels do not declare milk. Customers with a milk allergy or severe sensitivity to milk may experience a serious allergic reaction if they consume the affected product.
The AIVIA Whey Protein & Power Herbs products with the affected lot numbers and expiration dates were distributed between September 1, 2021, and July 20, 2022, throughout the United States via direct-to-consumer online sales and through independent distributors who sell product online or at independent health food stores.
No illnesses or deaths have been reported to date.
Customers may choose to dispose of the product and receive a full product credit or continue to consume the product if they do not have an allergy or severe sensitivity to milk. Customers with affected products can contact the company by calling (800) 223-8225 between the hours of 9:00 and 5:00 p.m. MST, or email to productrecall@natr.com
Nature’s Sunshine cares about the wellbeing of our customers. As a result, we are taking every effort to individually notify affected consumers. We are making this announcement in case any affected products remain in commerce. This recall is being made with the knowledge of the U.S. Food and Drug Administration.
Additional information and product photos are available at: Nature’s Sunshine Products Inc. Issues Allergy Alert on Undeclared Milk in AIVIA Whey Protein + Power Herbs Meal Replacement Shakes | FDA
This information has been broadcast to: Local Boards of Health; NJDOH Staff; NJLINCS and Local Contacts; NJLINCS Community; Public Health Associations; Public Health Council; Public Health Sector; Food Safety Organizations